1. Job description:
– Guide the team and organization on how to use Agile/Scrum practices
– Guide the team on how to get the most of self-organizing team
– Remove impediments or guide the team to find the right solution for any issue occurred.
– Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
– Facilitate getting the work done without coercion, assigning, or dictating the work.
– Assist internal/external communication, improving transparency, and radiating information
– Support and coach Product Owner, especially with respect to grooming and maintaining the product backlog.
– Provide all support to the team using a servant leadership style whenever possible, and leading by example
– Work with Scrum Leader to review, optimize process, way of working with internal, external
– Encourages Agility by highlighting the benefits of innovation, guiding team members through change, providing fresh perspective to solve challenges and demonstrating mastery in Agile at scale.
– Understands the problems that impact business performance and prioritizes actions needed to address root causes and problem solutioning. Facilitate discussion, decision making, and conflict resolution. Ideates potential solutions by discovering user centric insights, leading and brainstorming ideas and guides others on the mindset.

2. Job requirements:
– English skills are good to discuss with vendors and other stake holders
– Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
– Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
– Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
– At least one Scrum Master certification (CSM, PSM I, PSM II, PMI-ACP etc)
– Knowledge of other Agile approaches: XP, Kanban, Safe, Nexus, etc is plus point
– Excellent communication and mentoring skills

1. Play Product Owner role in Agile (Scrum) projects
– Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements
– Ensure that the team always has an adequate amount of prior prepared tasks to work on
– Plan and prioritize product feature backlog and development for the product
– Provide backlog management, iteration planning, and elaboration of the user stories
– Work closely with Product Management to create and maintain a product backlog according to business value or ROI
– Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
– Research and analyze market, the users, and the roadmap for the product
– Follow our competitors and the industry

2. Essential skills and experience required:
– Previous working experience as a Product Owner for 3 year(s)
– Working experience in mobile application delivery and banking products (desirable)
– Outstanding communication, presentation and leadership skills
– Excellent organizational and time management skills
– Sharp analytical and problem-solving skills
– Creative thinker with a vision
– Attention to details

1. JOB PURPOSE
– Execution of a range back-office processes to support TNEX services and customer commitments
– Ensure all processes are executed, in compliance with regulations, policies and procedures.
– Support continuous improvement of existing processes to make them more effective and efficient
– Preparation of management reporting and reporting information, as required

2. KEY ACCOUNTABILITIES
– Tasks related to Customer Services and contact with Customers, including the following;
– Service queries /disputes investigation and resolution
– EKYC/ AML on-boarding reviews and approvals processing
– Products approval support; e.g. Web content moderation
– Card production and reconciliation processing and service breakdown resolution
– Transactions and Payments reconciliation and investigation processes
– Compiling management and operational data / reports as required
– Directly contact customers (inbound / outbound) as required, to deliver excellent customer service

3. BACKGROUND
– Some experience in a customer service role; front-office or back-office
– Experience of setting up a new business operations or new venture – a plus
– Basic understanding of banking / financial services industry and key regulations – a plus

4. SKILLS
– Microsoft Office suite – good level of proficiency
– Technology aware, willing to learn
– Excellent attention to detail
– Ability to work to deadlines, meet service level commitments
– A passion for customer service delivery
– Good communication skills

Play Technical Product Owner role in Agile (Scrum) projects

• Coordinate with Business Product Owner and Stakeholders to identify possible solution for business requirements
• Translates conceptual customer requirements into functional requirements that is comprehensible to developer/project team
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Manages and tracks the status of requirements throughout the project lifecycle
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to agile so that issues and solutions are understood.
• Simplifying information and deciphering technical language so it is easily understood by business stakeholders.
• Participate in QA process to ensure the quality of delivery

Essential skills and experience required:

• At least 2 years experiences in mobile application/web application development.
• Good listener and communicator
• Analytical thinking and problem solving.
• Logical and efficient, with keen attention to detail
• Familiar with Agile (Scrum)
• Documentation and writing skills
• Ability to effectively prioritize and execute tasks while under pressure
• Willing to share knowledge and help other team members.

DESCRIPTION
– UI design for mobile app, website interface, web app from the wireframes, diagrams.
– Building the design system, have the experience to create the design system, and manage it.
– Take care of UI concepts for all TNEX products.
– Packing and visual mockups for all TNEX products.
– Support IT Developer and other departments

REQUIREMENTS
– Fluency in modern visual design and user experience best practices for application and mobile
– Have experience in eCommerce, Fintech is an advantage.
– Have the hand-drawing, illustration design for your UI design is a big advantage
– High ranking in design communities and prizes from designing competitions are your advantages
– Minimum 2 years of experience as a Creative expert, Interaction or User Interface Designer
– Proficiency in a variety of design tools including Figma, XD…
– Building the prototypes for all screens designed
– Attach a portfolio of your work with your CV

Job brief
We are looking for a UX Designer to design software and platforms that meet people’s needs. You will combine interfaces and workflows to enhance user experience.

In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.

Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

Responsibilities
Understand product specifications and user psychology
Conduct concept and usability testing and gather feedback
Create personas through user research and data
Define the right interaction model and evaluate its success
Develop wireframes and prototypes around customer needs
Find creative ways to solve UX problems (e.g. usability, findability)
Work with UI designers to implement attractive designs
Communicate design ideas and prototypes to developers
Keep abreast of competitor products and industry trends

Requirements
– Proven experience as a UX Designer, UI Designer or similar role
– Strong portfolio of design projects
– Background in project management and research
– Familiarity with interaction design and information architecture
– Proficient in design software (e.g. Balsamiq, Figma…)
– Knowledge of HTML/CSS; JavaScript is an advantage
– Problem-solving aptitude
– High ranking in design communities and prizes from designing competitions are your advantages
– Have experience in eCommerce, Fintech is an advantage.
– Minimum 2 years of experience as same position.
– Attach a portfolio of your work with your CV

Job brief
We are looking for a creative individual to join our team as a 3D Artist. The responsibilities of the 3D Artist include creating still and moving images using computers, creating 3D models of products, and managing multiple projects while adhering to deadlines.
Ultimately, a top-notch 3D Artist is creative and artistic with a strong working knowledge of color, texture, and light as well as industry-standard software.

Responsibilities
– Using 3D modeling, texture, mapping, and other techniques to create graphics, visual effects, and animations.
– Understanding the project requirements and conceptualizing creative ideas.
– Creating the sketchs to visualize the visual effects.
– Reviewing 3D arts and recommending improvements.
– Troubleshooting any problems that arise during work on project.
Requirements
– Converting ability from Sketch file to any 3D format files
– Strong working knowledge of industry-standard software, including 3ds Max, Cinema 4D
– Creativity and artistic skills.
– An eye for composition, realism, texture, color, and lighting.
– Good communication and teamwork skills.
– Excellent time management skills.
– A strong portfolio of previous work and completed projects.